Privacy Policy
ECS Reporting Solutions, LLC Effective date: January 1, 2026
ECS Reporting Solutions, LLC ("ECS," "we," "us") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. It applies to ecsreportingsolutions.com and any pages, forms, or scheduling links we operate (together, the "Site").
Information We Collect
Information you provide. When you fill out a form, book a scoping call, download a resource, subscribe to updates, or email us, we collect the information you submit — typically your name, email address, company, job title, phone number, and anything you include in a message.
Information collected automatically. Like most websites, we use cookies and similar technologies to understand how visitors use the Site. This may include your IP address, browser type, device type, pages visited, time on page, and the page that referred you. Our Site is hosted on HubSpot, which sets cookies for analytics and form functionality. You can control cookies through your browser settings and, where presented, our cookie consent banner.
Information from service providers. If you become a client, we may collect billing and engagement information through our payment and client-portal providers (see "Service Providers" below).
How We Use Information
We use the information we collect to:
- Respond to your inquiries and schedule calls you request
- Deliver resources you download and provide services you engage us for
- Send occasional emails about our services, content, and offers — you can unsubscribe at any time using the link in any marketing email
- Operate, secure, and improve the Site
- Comply with legal obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Service Providers
We use a small number of vendors to run our business, and they process information only on our behalf:
- HubSpot — website hosting, forms, analytics, email, and customer relationship management
- Google reCAPTCHA — spam protection on forms (subject to Google's Privacy Policy and Terms of Service)
- Scheduling, payment, and client-portal providers — to book meetings, process payments, and deliver client work
Each provider is bound by its own privacy commitments and our agreements with them.
Email Communications
If you opt in to email updates or download a resource, we may send you relevant content and offers. Every marketing email includes an unsubscribe link. Transactional emails (such as responses to your inquiry or engagement-related correspondence) are sent as needed.
Data Retention
We keep personal information for as long as needed to serve the purposes above — for example, for the duration of a client relationship and a reasonable period afterward, or until you ask us to delete it, unless a longer period is required by law or legitimate business need (such as tax and accounting records).
Your Choices and Rights
You may:
- Unsubscribe from marketing emails at any time
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Disable cookies through your browser settings
To make a request, contact us at the email below. We will respond within a reasonable time. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor valid requests in accordance with those laws.
Data Security
We use reasonable administrative and technical safeguards to protect personal information, including relying on established platforms (such as HubSpot) with their own security programs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
The Site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children.
Links to Other Sites
The Site may link to third-party websites (for example, Infor documentation or LinkedIn). We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this policy from time to time. We will post the revised version here with a new effective date.
Contact Us
ECS Reporting Solutions, LLC Charlotte, North Carolina Email: contact@ecsreportingsolutions.com